Peace of mind from a brand you can trust
Our Carefree Agreement extends the warranty on your home improvements to cover your products against fault or failure, giving you complete peace of mind.
What is the Carefree Agreement?Our products come with a manufacturer’s warranty as standard. Your warranty will be extended, so that the entirety of your product is under warranty for the same period. With our Carefree Agreement, we offer our ‘Home Rescue Package’ to ensure your home is secured in the event of any damage that cannot be repaired immediately.
Why Choose Carefree?
With the Carefree Agreement, help is only a phone call away. There are no lengthy forms to fill out, and anyone can be protected by Carefree. Here are some of the benefits that you’ll enjoy as a Zenith customer:
Fit for purpose
Our products are manufactured to the highest safety and security standards, so if any product is not fit for purpose, we will repair or replace it.
Home rescue package
You’ll be covered 24 hours a day with our emergency board-up service. We will secure your home until necessary repairs can be made.
15 year warranty boost
As a thank you for choosing the Carefree Agreement, we’ll give you an additional 5 years warranty – absolutely free of charge.
Annual maintenance check-up
We want to make sure your new home improvements stay in perfect working order, so we’ll contact you once-a-year and check in.
No repair limit
With the Carefree Agreement, there are no limits to the amount of repairs our customers can receive. If there’s a problem – we’ll fix it.
We make it as easy as possible to resolve any issues you have with your product. No hassle, forms, or additional charges.
No call-out charges
There is no additional cost for one of our qualified personnel to come out to survey damage, or to make any necessary repairs.
The Carefree Agreement is transferable, should you decide to sell your home. Please see our Terms & Conditions for details.